Kylie is a young apprentice mechanic from regional Queensland who was subjected to ongoing sexual comments, unwanted touching and repeated propositions from the business owner. Afraid of losing her apprenticeship, she tried to cope until the behaviour escalated and she became too unwell to work. She was later diagnosed with PTSD, anxiety and depression.

Her experience shows the significant risks faced by young women in male-dominated industries and the complexity of navigating multiple systems. Kylie’s situation involved WorkCover, Victim Assist Queensland, apprenticeship issues and an external workplace investigation.

After being referred to Caxton, our multidisciplinary team provided coordinated support, including advice during the investigation, assistance with WorkCover and VAQ, drafting and lodging a Queensland Human Rights Commission complaint and representing her at conciliation. We also offered psycho-social support to help her understand the power dynamics and impacts of harassment.

With this support, Kylie gained insight into the impact of the harassment and developed confidence to advocate for herself. Her complaint resulted in the business implementing sexual-harassment training, workplace policies and other safety measures, and she received financial compensation for the profound harm she experienced. Over 16 months, Kylie engaged with Caxton while navigating slow and overlapping legal processes. She told us she hoped the employer learned from the experience, and she continues to heal with the support of her family and health providers. Kylie said to the Caxton team: ‘Honestly, you’ve been my saving grace through this whole situation. I’ve appreciated everything you’ve done so much.’