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Financial Rights Service

Provides legal assistance to people and small business owners who are experiencing financial abuse, credit and debt problems, scams and consumer issues.

Who It Helps

  • People experiencing financial stress who don’t have the resources, support or safety to deal with the issue without assistance
  • Financial/economic abuse or coercion
  • Credit and loans including maxed out credit cards, repossession of car, house or essential items, unaffordable or multiple small loans, unfair credit report
  • Debt collection, SPER debts, bankruptcy, small business debts
  • Consumer issues for essential items, consumer finance problems, lemon cars, junk insurance and warranties, funeral products
  • Community groups
  • Greater Brisbane Region

What We Provide

  • Information line about financial rights
  • Information sessions for community groups and First Nations communities about financial rights
  • Legal advice about options and next steps to take
  • First Nations staff available to assist
  • Legal representation during negotiations, dispute resolution, tribunal and court proceedings (where resources permit)
  • Financial counsellor available to assist
  • Consultation on legal and system reforms
  • Self-help resources

How It Works

Appointment required

Operates from Caxton’s Brisbane city office Mon-Fri and Mon-Wed evenings

Provides in-person, phone and online services

Impact & Outcomes

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Systemic Advocacy

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Funders & Partners

Funded by the Australian Government (Attorney-General’s Department) and Queensland Government (Department of Justice).

Partners with UnitingCare and Good Shepherd to provide financial counselling.

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Contact

1800 229 866

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