Human Rights and Government Decisions

Help with human rights breaches, discrimination and decisions made by government services

Information Line

9.00am – 4.45pm (Monday to Friday)
9.00am – 3.45pm (Tuesday)

Daytime Advice

9.00am – 5.00pm (Monday to Friday)

Call our Client Services team

9.00am – 4.45pm (Monday to Friday)
9.00am – 3.45pm (Tuesday)

Support we provide

  • Legal advice
  • Support worker
  • Assistance with forms, negotiations and some representation
  • In person, by phone or online

Evening Advice

6.00pm – 9.00pm (Monday to Wednesday)

Call our Client Services team

9.00am – 4.45pm (Monday to Friday)
9.00am – 3.45pm (Tuesday)

Support we provide

  • Legal advice
  • Assistance with forms
  • In person, by phone or online

Community Legal Education Sessions

Greater Brisbane Region

Book a talk for your group

9.00am – 4.45pm (Monday to Friday)
9.00am – 3.45pm (Tuesday)

First Nations support worker, interpreters and other assistance is available for your appointment if needed. 

Talking to a lawyer or social worker can feel stressful.
We understand and are here to help.

Bring
your papers

Please bring (or send before your appointment, if asked):

  • Letters from a court or government or lawyer
  • Contracts or agreements
  • Court orders or police papers
  • Important emails or text messages

Tell us about important dates

Let us know if you have:

  • A court date
  • A date you must reply to a letter
  • Any other urgent issue

Be ready to explain what happened

If it helps, write a few notes:

  • What happened
  • When it happened
  • What you would like to happen next

If you
used AI

Some people use AI tools to get help. That is okay. But:

  • AI can give the wrong information
  • Use of public AI tools may affect your privacy and your legal rights

Tell us if you need extra help

Please tell us if you:

  • Need an interpreter
  • Have safety concerns
  • Need disability access
  • Want to bring a support person

If you need to cancel or reschedule

If you cannot come to your appointment or need to change it, please let us know as soon as possible.

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