What A Busy Year It Was At Caxton

T-shirt printed with your rights when talking to police

While the year 2022 draws to a close, we look back at some of the statistics gathered throughout the last financial year—and what a busy, but simultaneously rewarding, time it was. 

Our Client Services team managed to answer 24 353 calls, which equates to an average of 104 calls per day, by clients not always utterly distressed but definitely in serious need of legal help and social support. The team worked hard to provide clients with appointments for legal advice and social work support, and our day-time staff and volunteer lawyers provided 7287 legal services and our social workers delivered 910 social support services. 

Where we couldn’t book people in due to lack of available appointments or areas of law the centre is not equipped to deal with, Client Services provided important legal information or genuine referrals to other services, and directed individuals to self-help resources to get a better understanding of their legal problem.  

Read more about Caxton’s work and our client demographics, and a snapshot of the wide range of positive outcomes for our clients achieved this financial year in our two-page Impact Report 2021–2022, or peruse our Annual Report 2021–2022 for much more detail.